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Customers support #111


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info@sebit.si created

I posted some issues about proxy gen on github recently.

CLI proxy-gen supported features and roadmap CLI proxy-gen support for generics CLI proxy-gen support for [FromServices]

There was no response.

Can you please explain how we - customers get feedback from you ? I'm your customer for 3 years now. And i have no complains about your support. I'm talking about ZERO projects.

We are moving our projects to ABPFramework (commercial) and need support. I know project is young and features and documentations can't compare with ZERO. Therefore it is more importand that you give us feedback as soon as possible.

And another question.

You gave us free Team licence for one year. In this plan we have 15 incidents. I spent 1 to talk with you now. What will happend when i spent another 14 ?

Regards.

Edvin


4 Answer(s)
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    liangshiwei created
    Support Team Fullstack Developer

    Hi info@sebit.si

    For Customers questions in the support forum, we will reply first.

    I posted some issues about proxy gen on github recently.

    You issues on github already has Assigness, He will reply to you soon.

    You gave us free Team licence for one year. In this plan we have 15 incidents. I spent 1 to talk with you now. What will happend when i spent another 14 ?

    Team and Business licenses have incident/question count limit. If you buy additional developer licenses, your incident limit increases by 5 (for the Team License) or 10 (for the Business License) per .developer.

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    thanhvl1 created

    Hi liangshiwei,

    Does It reset the incident count limit monthly ?

    And do you separate the incident and the question because maybe there will be something wrong in document or new version release we want just ask ?

    Regards,

  • User Avatar
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    liangshiwei created
    Support Team Fullstack Developer

    Does It reset the incident count limit monthly ?

    And do you separate the incident and the question because maybe there will be something wrong in document or new version release we want just ask ?

    About new version issues, You can reply to the problem you encountered in a version-specific post,it is not counted as a incident/question. e.g https://support.abp.io/QA/Questions/100. But just ask, you can create an issue directly on github.

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    alper created
    Support Team Director

    I'm creating bug&issues topic for each new version. You can write your bugs & issues there. https://support.abp.io/QA/Questions/113

Made with ❤️ on ABP v8.2.0-preview Updated on March 25, 2024, 15:11