Aktivity „scott@prizmtechgroup.com“

Hi @maliming! Ok, I think I know why you can't reproduce it... I never gave you any credentials to log in. So, here are the steps to reproduce:

1. Go to http://nwt.prizmtechgroup.com/
2. Click on Login button
3. Enter credentials: test / 123456 and make sure you're logged in correctly
4. Close ALL Chrome instances
5. Open a new Chrome instance
6. Go to http://nwt.prizmtechgroup.com/ .... this time the screen is stuck with the spinner and without any errors in the console. The only workaround is to open an incognito window OR clear the website cookies and reload.

Have you tried in separate days without clearing cache or cookies? I have like 5 people in the team (remote locations) and all of them have the same problem. Remember: one day it works.. the next one doesn't.

Hi @maliming, do you have any news?

Thank you. It's still happening. I have other angular websites in the same iis server and I have no issue with them. Just checked today and still stuck.

http://nwt.prizmtechgroup.com/ No need to log in: it's before that. The first day it's going to work, the next one won't. Pretty random.

hi @maliming. Sure, here are some screenshots:

The screen is stuck here forever (I made sure I waited several minutes, reloading, it's the same), the browser console won't show any error as you can see.

The website works once I remove the website cookies and reload the page. (clearing cache and hard reload won't solve it)

Sometimes it happens from one day to the next day, sometimes after a frontend deploy.

I checked from different users (different computers) and it happens to all of them. There's definitely no backend error since it works perfectly fine if I browse from an incognito instance.

Thank you very much,

Does the back-end application have any error logs?

Nope, the backend works just fine.